Customer Service (Real Estate)

Corestaff Pte Ltd; Singapore; On-site; SGD 31,000 - 40,000; Full time

Job summary

Corestaff Pte Ltd is assisting a premier Singapore real estate agency to recruit a personable Front Desk/Administration Officer. You will greet visitors, manage enquiries, and support agents with timely administrative tasks.

Responsibilities include onboarding new property agents, handling documentation, coordinating office operations, and delivering proactive service to ensure a welcoming environment for visitors and staff alike. Minimum Diploma and 2 years’ front desk experience are required.

Qualifications

• Minimum Diploma in any discipline.
• At least 2 year(s) of experience in a front desk, customer service or administrative support role.
• Proficient in Microsoft Office will be an added advantage.
• Strong interpersonal and communication skills as well as attention to detail.

Responsibilities

• Provide prompt and professional customer service to property agents, walk-in visitors, phone calls, and email enquiries in a timely manner.
• Welcome new property agents and assist them with the onboarding process, including the collection, verification, and processing of all required documentation.
• Build strong working relationships with agents through effective communication and continuous service support.
• Handle feedback, requests, and complaints by providing appropriate solutions and ensuring timely follow-up until full resolution.
• Support daily office coordination to ensure smooth front desk operations and a welcoming environment for visitors.
• Provide proactive support to enhance the overall experience for agents, visitors, and internal team members alike.

Skills

Interpersonal communication

Attention to detail

Microsoft Office

Education

Diploma

Job description

About Our Client:

Our client is a premier real estate agency in Singapore known for expert property advisory and a strong network of professionals. Driven by industry expertise and operational excellence, they deliver high-quality, island-wide property services.

Responsibilities:

• Provide prompt and professional customer service to property agents, walk-in visitors, phone calls, and email enquiries in a timely manner.




• Welcome new property agents and assist them with the onboarding process, including the collection, verification, and processing of all required documentation.




• Build strong working relationships with agents through effective communication and continuous service support.




• Handle feedback, requests, and complaints by providing appropriate solutions and ensuring timely follow-up until full resolution.




• Support daily office coordination to ensure smooth front desk operations and a welcoming environment for visitors.




• Provide proactive support to enhance the overall experience for agents, visitors, and internal team members alike.

Requirements:

• Minimum Diploma in any discipline




• At least 2 year(s) of experience in a front desk, customer service or administrative support role




• Proficient in Microsoft Office will be an added advantage




• Strong interpersonal and communication skills as well as attention to detail

Wong Suet Ying

Registration Number: R26162639