Customer Service & Operations Specialist

CBRE Group, Inc.; Singapore; On-site; SGD 30,000 - 40,000; Full time

Job summary

A global real estate and management services firm in Singapore is seeking a Customer Service Officer to provide information and resolve daily inquiries related to products and services. The role involves handling service requests through various channels, managing call systems, and coordinating emergency actions. The ideal candidate should possess a diploma or higher qualification, along with solid communication and organizational skills. Proficiency in Microsoft Office is essential.

Qualifications

• Up to 2 years of job-related experience.
• Ability to follow basic work routines and standards.
• Strong organizational skills with an inquisitive mindset.

Responsibilities

• Handle service requests via hotline, emails, and other means.
• Respond to emergency calls and coordinate actions.
• Manage all aspects of season parking and car park operations.

Skills

Communication skills

Organizational skills

Basic math skills

Education

Diploma/Higher NITEC or equivalent

Tools

Microsoft Office (Word, Excel, Outlook)

Job description

A global real estate and management services firm in Singapore is seeking a Customer Service Officer to provide information and resolve daily inquiries related to products and services. The role involves handling service requests through various channels, managing call systems, and coordinating emergency actions. The ideal candidate should possess a diploma or higher qualification, along with solid communication and organizational skills. Proficiency in Microsoft Office is essential.