Customer Experience Specialist — Rotating Shifts

Cushman & Wakefield; Singapore; Presencial; SGD 29 000 - 47 000; Tempo integral

Resumo da oferta

Cushman & Wakefield in Singapore is hiring a Customer Service Officer to deliver top-quality service across our product and service range. You will professionally handle calls and provide accurate information to customers.

The role requires clear communication, the ability to multi-task in a fast-paced environment, and a commitment to service delivery. Expect a 5-day work week, up to 44 hours per week, with eight-hour rotation shifts and night shift allowance.

Qualificações

• Provide accurate and consistent information to callers.
• Communicate clearly and manage customers’ feedback.
• Organized and able to multi-task in fast paced environment.
• Maintain good service delivery.
• Perform administrative tasks assigned.
• Any other ad-hoc duties as assigned.

Responsabilidades

• Professionally manage incoming and outgoing calls by providing accurate and consistent information.
• Ability to communicate clearly and manage customers’ feedback.
• Organized and able to multi-task in fast paced environment.
• Maintain good service delivery.
• Perform administrative tasks assigned.
• Any other ad-hoc duties as assigned.

Conhecimentos

Customer service

Call handling

Clear communication

Multi-tasking

Organized

Formação académica

O’ levels and above

Descrição da oferta de emprego

Cushman & Wakefield in Singapore is hiring a Customer Service Officer to deliver top-quality service across our product and service range. You will professionally handle calls and provide accurate information to customers.

The role requires clear communication, the ability to multi-task in a fast-paced environment, and a commitment to service delivery. Expect a 5-day work week, up to 44 hours per week, with eight-hour rotation shifts and night shift allowance.