Customer Service Officer (Outlet)

8 MEDI-AESTHETICS (DHOBY GHAUT) PTE. LTD.; Singapore; Presencial; SGD 30.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

null

Descripción de la vacante

8 MEDI-AESTHETICS (DHOBY GHAUT) PTE. LTD. seeks an admin/clerk/receptionist to deliver customer service and provide administrative support in Singapore. The role involves greeting clients, collecting payments, handling invoices, scheduling and recording calls, with duties assigned by management.

Candidates should have at least 1 year of admin experience, a Nitec qualification, and strong interpersonal and English/Mandarin communication skills to interact with clients.

Formación

• Minimum 1 year of administrative experience.
• Nitec in any discipline.
• Well-groomed, courteous and meticulous.
• Excellent interpersonal and communication skills.
• Able to correspond with English and Mandarin-speaking clients.

Responsabilidades

• Greet prospects and clients in a warm and friendly manner and answer enquiries promptly.
• Collect new or outstanding billing and payment from the client.
• Print and hand over service invoices accurately.
• Call clients to book, remind and follow up on appointments.
• Answer all incoming calls promptly and record call details accurately.
• Any other ad hoc duties assigned by the supervisor or Management.

Conocimientos

Interpersonal skills

Communication skills

Educación

Nitec certificate

Descripción del empleo

You will be responsible for delivering excellent customer service and providing administrative support, including the following job responsibilities:

• Greet Prospects and Clients in a warm and friendly manner, and answer enquiries promptly.
• Collect new or outstanding billing and payment from the Client.
• Print and hand over service invoices accurately.
• Call Clients, to book, remind and follow up on appointments.
• Answer all incoming calls promptly, and record call details accurately.
• Any other ad hoc duties assigned by the supervisor or Management.

Requirements:

• Minimum 1 year of administrative experience, as a clerk or receptionist.
• Minimum a Nitec in any discipline.
• Well-groomed, courteous, and meticulous.
• Excellent interpersonal and communication skills.
• Able to correspond with English and Mandarin-speaking clients.