Customer Service Officer

N & N AGRICULTURE PTE LTD; Singapore; On-site; SGD 28,000 - 36,000; Full time

Benefits offered by this job

Company transport provided at Yew Tee

Job summary

N & N AGRICULTURE PTE LTD in Lim Chu Kang is seeking a Customer Service Assistant to handle the billing processes, support daily invoicing, and assist with customer inquiries in a fast-paced environment.

Responsibilities include billing administration, ensuring invoices are in order, verifying proof of delivery documents, and performing basic administrative duties such as filing, scanning, or copying; bilingual English and Chinese is preferred for Mandarin-speaking associates.

Qualifications

• Minimum GCE "O" Level
• At least 1 year of related working experience in billing-related functions
• Proficiency in MS Office with expertise in Microsoft Excel & Words
• Availability on short notice preferred

Responsibilities

• Perform billing administration and customer service function
• Ensure invoices are in order and billed correctly
• Verification of proof of delivery documents
• Basic administrative duties include filing, scanning, or copying
• Attend to inquiries from customers

Skills

Bilingual English-Chinese

Self-starter

Detail-oriented

Independent with high-volume workload

Education

GCE O Level

Tools

Microsoft Excel

Microsoft Word

Job description

Customer Service Assistant

Reporting to the Customer Service Executive, the Customer Service Assistant’s main responsibility is to handle the billing processes.

Responsibilities

• Perform billing administration and customer service function
• Ensure invoices are in order and billed correctly
• Verification of proof of delivery documents
• Basic administrative duties include filing, scanning, or copying
• Attend to inquiries from customers

Competencies

• Self-starter, positive working attitude, and good team player
• Able to work independently and handle high-volume work under a tight deadline
• Meticulous with an eye for detail
• Bilingual in English and Chinese for effective communication with our Mandarin-speaking associates

Requirements

• Minimum GCE "O" Level
• At least 1 year of related working experience in billing-related functions.
• Proficiency in MS Office with expertise in Microsoft Excel & Words
• Availability on short notice preferred

The position will be based at Lim Chu Kang. Company transport is provided at Yew Tee MRT Station.