Customer Service Officer: Fast-Paced Order Support (12m)

BGC Group Pte Ltd; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A recruitment agency in Singapore is seeking candidates for customer service roles. The position involves processing customer orders, managing account details, and providing effective support. Ideal candidates should have strong communication skills and a minimum O level education. Training will be provided for specific systems. This is a 12-month contract role offering a salary up to SGD 3,500 per month with standard working hours from Monday to Friday.

Qualifications

• Minimum O level required.
• Basic knowledge of CRM, ECOM, or similar systems is preferred.
• Familiarity with Voice and Data services is a plus.

Responsibilities

• Process customer orders and ensure accuracy.
• Communicate with customers to resolve inquiries.
• Manage customer account details, including updates.

Skills

Strong communication skills

Organizational skills

Customer-focused attitude

Ability to work in a fast-paced environment

Education

Minimum O level

Tools

Basic knowledge of CRM, ECOM, or similar systems

Job description

A recruitment agency in Singapore is seeking candidates for customer service roles. The position involves processing customer orders, managing account details, and providing effective support. Ideal candidates should have strong communication skills and a minimum O level education. Training will be provided for specific systems. This is a 12-month contract role offering a salary up to SGD 3,500 per month with standard working hours from Monday to Friday.