CUSTOMER SERVICE OFFICER CUM DATA ENTRY

NAIL PALACE (YT) PTE. LTD.; Singapore; On-site; SGD 18,000 - 22,000; Full time

Benefits offered by this job

Basic salary range SGD 1,800 per month

Job summary

NAIL PALACE (YT) PTE. LTD. in Singapore is hiring a friendly, service-oriented outlet associate for a full-time, permanent role across several outlets (AMK Hub, Bukit Panjang Plaza, J8, Nex Mall, East Point Mall and more).

You will greet customers, manage front desk duties and assist with daily shop administration during morning and evening shifts. No prior work experience is required as on-job training will be provided. Proficiency in basic Excel and Gmail is essential, with fluent English.

Qualifications

• No prior work experience required; on-job training provided.
• Proficient in basic Excel and Gmail.
• Fluent in reading, speaking and understanding English.
• Service-oriented, dynamic and pleasant personality.
• Able to start work immediately and work independently.

Responsibilities

• Welcome and greet customer.
• Manage outlet administration; answer phone calls, report, etc.
• Handle customer requests; complaints; comments; appointments, etc.
• Key in sales, invoices, customer data
• Coordinate and promote marketing promotions to customers; through distribution of flyer and informing regular customers through tele calls
• Assist in stock take, house-keeping, etc
• Ad-hoc duties as required

Skills

Customer service

Telephone etiquette

English fluency

Independent worker

Friendly demeanor

Tools

MS Excel

Gmail

Job description

Industry: Beauty Salon

Your primary responsibilities include (but not limited to):

• Welcome and greet customer.
• Manage outlet administration; answer phone call, report, etc.
• Handle and process the customer's requests; complaints; comments; appointments, etc.
• Key in sales, invoice, customer data
• Coordinate and promote marketing promotions to customers; through distribution of flyer and informing regular customers through tele calls
• Assist in stock take, house-keeping, etc
• Ad-hoc duties as and when required

No working experience is required as on job training will be provided

Computer Literacy

• Basic PC knowledge - MS Excel & Gmail (IS A MUST)

Language Abilities

• Able to read, understand and speak well in English

Others

• Dynamic, pleasant and service oriented personality
• Able to work independently
• Excellent telephone etiquette
• Able to start work immediately

Employment Type:

• Full-time,Permanent

Working Hours

• Monday- Friday 10am-6.30pm/ 11am-7.30pm/ 12pm-8.30pm

OR

• Thursday- Monday 10am-6.30pm/ 11am-7.30pm/ 12pm-8.30pm

Our Package:

• Basic Salary Range: $1,800 per mth

Working Location

• AMK Hub
• Bukit Panjang Plaza
• J8
• Nex Mall
• East Point Mall
• Tampines Central MRT
• Yew Tee Point
• Northpoint City
• Tanjong Pagar
• White Sands
• Parkway Parade
• Wisma Atria
• City Square Mall