Customer Service Officer (5 days / Freight Forwarding) [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 33,000 - 61,000; Full time

Job summary

WECRUIT PTE. LTD. is seeking a logistics professional in Singapore to coordinate consolidation and Taobao shipments, ensuring timely deliveries and accurate documentation. The role involves liaising with suppliers, forwarders, and customs agents, monitoring status, and maintaining audit-ready records.

The position emphasizes compliance and timely submission of import/export paperwork, with potential for growth in a dynamic regional logistics team.

Responsibilities

• Handle consolidation (Consol) and Taobao shipments with timely delivery.
• Manage import and export documentation for accuracy and compliance.
• Liaise with suppliers, freight forwarders, and customs agents to resolve shipment issues.
• Monitor shipment status and provide updates to internal teams.
• Maintain filing and records of shipping and customs documents for audit purposes.

Job description

• Handle consolidation (Consol) and Taobao shipments, ensuring smooth coordination and timely delivery.
• Manage import and export documentation, ensuring accuracy, compliance, and timely submission.
• Liaise with suppliers, freight forwarders, and customs agents to resolve shipment issues or discrepancies.
• Monitor and track shipment status, providing regular updates to internal teams.
• Maintain proper filing and records of all shipping and customs documents for audit and compliance purposes.