Ocean Freight Executive (5 days) [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is looking for a logistics professional to ensure accurate import documentation and coordinate shipments. This role involves communication across various parties to manage customer requirements and handle shipping issues effectively.

Key responsibilities include timely preparation of shipping documents, general shipping duties, and maintaining precise documentation. Candidates must be proactive in resolving issues and maintaining strong customer relationships.

Responsibilities

• Ensure the accurate and timely preparation of import documentation and declarations.
• Perform general shipping duties, including system data entry and maintenance.
• Coordinate shipments and proactively resolve related issues.
• Communicate effectively with customers, shipping lines, and transport teams.

Job description

Responsibilities

• Ensure the accurate and timely preparation of all necessary import documentation and declarations, including HBL, MBL, manifest, pre-alerts, customs declarations, and TradeNet operations.
• Perform general shipping duties, including system data entry and maintenance.
• Coordinate shipments and proactively resolve any related issues.
• Communicate effectively with customers, shipping lines, transport teams, trucking partners, and overseas offices to ensure smooth pickup and delivery of shipments.
• Ensure customer requirements are fulfilled, keep customers informed on order status, and maintain precise and accurate documentation.
• Ensure all related charges are billed and collected promptly from consignees or their agents.
• Handle all transactions accurately, completely, and within required timelines.
• Follow up with CFS warehouses and overseas offices regarding any shortlanded, damaged, or discrepant cargo.
• Respond to customer inquiries and manage complaints in a professional manner.
• Prepare payment vouchers, verify vendor costings, close shipment files, and manage document filing.
• Perform any additional duties as assigned by the supervisor.
• Liaise with multiple parties—including customers, warehouses, carriers, depots, trucking providers, insurers, and customs agencies - based on shipment requirements.