Sales Support Coordinator (West / 5 days / Freight Forwarding) [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

WECRUIT PTE. LTD. is seeking a logistics professional in Singapore to manage export pickup bookings, prepare export documentation, and coordinate pre-alerts with destination teams. You will verify cargo details before release and maintain comprehensive shipment records and reports.

The role includes monitoring import shipments, tracking delivery progress, and liaising with customers to resolve discrepancies, damaged cargo, and related issues; data entry and timely reporting are essential.

Qualifications

• Experience coordinating export shipments.
• Experience handling shipping documents.
• Attention to detail and accuracy.

Responsibilities

• End-to-end coordination of export pickup bookings with internal teams.
• Prepare, check and complete export shipping documentation.
• Coordinate pre-alerts with destination teams for shipment information.
• Verify cargo and shipment details prior to release.
• Maintain and file shipping documentation according to compliance.
• Monitor import shipments and perform regular shipment tracking.
• Check package quantities against shipment records and resolve discrepancies.
• Liaise with customers' receiving teams to resolve issues.
• Perform shipment data entry and maintain operational records.
• Prepare daily, weekly, and monthly logistics reports.

Skills

Export booking

Logistics coordination

Documentation

Cargo tracking

Discrepancy resolution

Data entry

Reporting

Job description

• Manage end-to-end coordination of export pickup bookings, working closely with internal teams to ensure smooth shipment execution.
• Prepare, check, and complete export shipping documentation in line with operational and customer requirements.
• Coordinate pre-alerts with destination teams to provide accurate shipment information and facilitate smooth cargo handling.
• Verify cargo and shipment details prior to release, ensuring the correct goods are handed over to the appointed transporter and properly endorsed.
• Maintain and file shipping documentation according to customer compliance and document control requirements.
• Monitor import shipments and perform regular shipment tracking to ensure timely updates and delivery.
• Check package quantities against shipment records and promptly identify any discrepancies.
• Liaise with customers' receiving teams to investigate and resolve discrepancies, damaged cargo, and other shipment-related issues.
• Perform shipment data entry and maintain accurate operational records.
• Prepare daily, weekly, and monthly logistics reports to support operational monitoring and management review.

Wecruit Pte Ltd

EA License No: 20C0270