Customer Service Officer (Air Freight /5.5 days) [EL]

WECRUIT PTE. LTD.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

WECRUIT PTE. LTD. in Singapore is looking for a professional to handle air export bookings and manage shipment arrangements effectively. This role involves coordinating with customers and internal teams to ensure timely deliveries and preparing necessary documentation such as invoices and Airway Bills.

Expect to update customers regularly on flight details and freight status while managing cost approvals and billing. If you are detail-oriented and can respond to customer inquiries quickly, this position offers a great opportunity.

Responsibilities

• Handle air export bookings and shipment arrangements.
• Coordinate with customers and internal stakeholders to meet delivery schedules.
• Prepare invoices, permits, reports, and Airway Bills accurately and on time.
• Update customers on flight details, freight status, and delivery progress.
• Follow up on cost approvals, GST billing, and payment collection.
• Attend to customer enquiries promptly and professionally.

Job description

• Handle air export bookings and shipment arrangements
• Coordinate with customers and internal stakeholders to meet delivery schedules
• Prepare invoices, permits, reports, and Airway Bills accurately and on time
• Update customers on flight details, freight status, and delivery progress
• Follow up on cost approvals, GST billing, and payment collection
• Attend to customer enquiries promptly and professionally

Wecruit Pte Ltd
EA License No.20C0270