Customer Service Officer

MIND STRETCHER LEARNING CENTRE; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An educational services provider in Singapore is looking for a Customer Service Officer to manage customer enquiries, office administration, and monthly reporting. Candidates should possess at least GCE 'O' level, be bilingual in English and Mandarin, and have good communication and interpersonal skills. This role offers both full-time and part-time opportunities with a focus on work-life balance.

Qualifications

• Must have at least 2 years of relevant experience for the Senior position.
• Training provided for Entry/Junior position.
• Detail-oriented and accurate with numbers.

Responsibilities

• Handle customer enquiries.
• Manage office administration duties.
• Generate monthly reports.

Skills

Good communication skills

Interpersonal skills

Bilingual in English & Mandarin

Sales skills

Education

At least GCE ‘O’ level

Tools

Microsoft Office

Job description

Customer Service Officer (Full-Time/Part-Time)

• Handle customer enquiry
• Manage office administration duty
• Generate monthly reports

Requirements

• At least GCE ‘O’ level and above
• Min 2 years of relevant working experience for Senior position
• Training will be provided for Entry/Junior position
• IT literate in Microsoft office skill
• Must be bilingual in English & Mandarin (in order to handle Mandarin speaking client)
• Good communication & Interpersonal skills
• Passion & have a flair in education services
• Detail & accuracy with numbers
• A good sales person

Additional Information

• Both Full Time & Part time positions are available
• 5 day work week with 1 off-day falls on weekday
• 1 working day on Sat or Sun
• working hours from 1.30 pm to 9.30 pm on weekdays
• working hours on weekends is from 8.30 am to 6.00 pm
• we are closed on all Public Holidays
• work-life balance is a key consideration

Working Location: Will be stationed at Yishun.

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified. Thank you for applying.