Customer Service & Membership Admin Specialist

MOVA AUTOMOTIVE PTE LTD; Singapore; Presencial; SGD 24 000 - 40 000; Tempo integral

Resumo da oferta

MOVA Automotive PTE LTD is seeking a diligent administrative assistant to support customer service and workshop membership operations in Singapore. The role involves handling phone inquiries, data entry, and maintaining customer records, as well as preparing quotations and invoices.

Applicants should have at least GCE O' Level, strong MS Office skills, and excellent communication abilities. Ability to work independently and as part of a team is essential, with prior customer service or admin

Qualificações

• Minimum GCE 'O' Level or equivalent qualification.
• Proficient in Microsoft Office, especially Microsoft Excel and Word.
• Good communication and interpersonal skills.

Responsabilidades

• Assist in answering incoming phone calls and handling customer enquiries.
• Perform data entry and maintain accurate customer records.
• Follow up with customers regarding workshop membership registration, renewal, and related matters.
• Liaise with customers on workshop membership enquiries, updates, and services.
• Prepare and issue quotations and invoices to customers.
• Provide administrative support to ensure the smooth daily operations of the company.
• Perform any other ad hoc administrative duties as assigned by the Manager.

Conhecimentos

Phone handling

Customer service

Data entry

Communication

Interpersonal skills

Teamwork

Formação académica

GCE O' Level

Ferramentas

Microsoft Excel

Microsoft Word

Descrição da oferta de emprego

MOVA Automotive PTE LTD is seeking a diligent administrative assistant to support customer service and workshop membership operations in Singapore. The role involves handling phone inquiries, data entry, and maintaining customer records, as well as preparing quotations and invoices.

Applicants should have at least GCE O' Level, strong MS Office skills, and excellent communication abilities. Ability to work independently and as part of a team is essential, with prior customer service or admin