Service Coordinator & Customer Support Admin

GRIFFIN HR CONSULTANCY PTE. LTD.; Singapore; On-site; SGD 17,000 - 29,000; Full time

Job summary

Griffin HR Consultancy Pte Ltd in Singapore is seeking a front-line customer service/administration professional to handle inquiries, schedule service appointments, and coordinate with the workshop team. You will prepare service documents, quotations, invoices and payments, and keep customers updated on progress, including vehicle collection.

Requirements include a minimum GCE N Level and prior experience in customer service, admin, or receptionist roles is advantageous.

Qualifications

• Minimum GCE 'N' Level.
• Prior experience in customer service, admin, or receptionist roles is highly advantageous.

Responsibilities

• Handle customer enquiries and schedule service appointments.
• Prepare and process service-related documents, quotations, invoices, and payments.
• Coordinate with the workshop team to support daily service operations.
• Update customers on service progress and assist with vehicle collection and handover.

Skills

Customer service

Administration

Reception

Education

GCE 'N' Level

Job description

Griffin HR Consultancy Pte Ltd in Singapore is seeking a front-line customer service/administration professional to handle inquiries, schedule service appointments, and coordinate with the workshop team. You will prepare service documents, quotations, invoices and payments, and keep customers updated on progress, including vehicle collection.

Requirements include a minimum GCE N Level and prior experience in customer service, admin, or receptionist roles is advantageous.