Automotive Service & Sales Specialist

AUTOMOTIVE RESTORATION TEAM PTE. LTD.; Singapore; Vor Ort; SGD 30.000 - 42.000; Vollzeit

Zusammenfassung

AUTOMOTIVE RESTORATION TEAM PTE. LTD. in Singapore seeks a capable administrator to handle customer support, bookings, quotations, and daily workshop admin, ensuring smooth operations and customer satisfaction.

You will be the first contact for walk-ins and inquiries, manage appointments, provide service updates, and prepare invoices. Proficiency in MS Office and social media helps support marketing and client engagement.

Qualifikationen

• Minimum O' Level or equivalent; Automotive or Business Administration background preferred.
• Prior experience in automotive workshop, service advisor, or administrative roles is advantageous.
• Proficient in MS Office and social media platforms to support administrative and marketing tasks.
• Strong communication and interpersonal skills to engage customers and team members effectively.
• Organized, detail-oriented, and able to multitask in a fast-paced environment.
• Customer-focused with a positive attitude and problem-solving mindset.

Aufgaben

• Serve as the first point of contact for customers via walk-ins, phone, or online inquiries to address their needs promptly
• Manage bookings, schedule jobs, and confirm appointments to ensure efficient workshop flow
• Explain workshop services, provide status updates, and deliver accurate quotations to customers
• Maintain high customer satisfaction and retention through effective communication and service
• Accurately maintain service records and invoices to support workshop administration
• Prepare quotations and invoices to facilitate billing and customer transparency
• Coordinate with detailers to track job progress and ensure timely completion
• Manage online marketing presence when required to support workshop visibility
• Assist in planning workshop workflow to optimize operational efficiency
• Provide administrative support to ensure smooth daily operations
• Promote add-on services such as maintenance packages to increase sales
• Support marketing campaigns including seasonal promotions and customer loyalty programs

Kenntnisse

Customer service

MS Office

Social media

Communication

Multitasking

Detail-oriented

Ausbildung

O' Level or equivalent

Jobbeschreibung

AUTOMOTIVE RESTORATION TEAM PTE. LTD. in Singapore seeks a capable administrator to handle customer support, bookings, quotations, and daily workshop admin, ensuring smooth operations and customer satisfaction.

You will be the first contact for walk-ins and inquiries, manage appointments, provide service updates, and prepare invoices. Proficiency in MS Office and social media helps support marketing and client engagement.