Customer Service & Logistics Coordinator

TSTAR Recruit Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A recruitment agency in Singapore seeks a Customer Service Assistant to manage customer accounts, coordinate logistics, and deliver excellent service. Candidates should have GCE ‘O’ Level or Diploma and at least 1 year of experience in customer service or logistics. Key skills include communication, multitasking, and proficiency in Microsoft Office. The role offers a salary of up to SGD 2,800 plus variable bonus and requires a commitment to a 5-day work week.

Responsibilities

• Manage and coordinate both existing and new customer accounts.
• Handle inbound and outbound phone and email communications.
• Provide excellent customer service by responding to inquiries.
• Prepare and issue shipment quotations and arrange deliveries.
• Support administrative tasks to ensure accurate order processing.

Skills

Communication skills

Interpersonal skills

Customer-oriented mindset

Problem-solving abilities

Attention to detail

Multitasking

Education

GCE ‘O’ Level / Diploma

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

A recruitment agency in Singapore seeks a Customer Service Assistant to manage customer accounts, coordinate logistics, and deliver excellent service. Candidates should have GCE ‘O’ Level or Diploma and at least 1 year of experience in customer service or logistics. Key skills include communication, multitasking, and proficiency in Microsoft Office. The role offers a salary of up to SGD 2,800 plus variable bonus and requires a commitment to a 5-day work week.