Customer Service & Logistics Coordinator

The Supreme HR Advisory Pte. Ltd.; Singapore; On-site; SGD 31,000 - 35,000; Full time

Job summary

The Supreme HR Advisory Pte. Ltd. in Singapore is hiring a Customer Service Executive to support daily order processing and service delivery.

You will manage sales and purchase orders using Microsoft Dynamics, coordinate with suppliers, warehouses, and finance to ensure timely deliveries and accurate billing.

The role emphasises delivering excellent customer service, handling enquiries promptly, and contributing to process improvements and cost-saving initiatives.

Qualifications

• Minimum Diploma or equivalent qualification.
• Prior experience in customer service, logistics coordination, order fulfillment, or administrative support is advantageous.

Responsibilities

• Process and generate Sales Orders (SO) and Purchase Orders (PO) accurately using Microsoft Dynamics.
• Prepare and issue invoices, ensuring all billing records are complete and accurate.
• Liaise with suppliers to facilitate timely order processing, fulfillment, and delivery.
• Coordinate and monitor customer deliveries to ensure on-time completion.
• Verify and attach all required supporting documents prior to dispatch.
• Schedule and coordinate deliveries with drivers and warehouse personnel.
• Manage and record stock-in and stock-out transactions accurately within the system.
• Collaborate with warehouse, logistics, and finance teams for smooth day-to-day operations.
• Maintain organized filing systems and accurate documentation of orders and delivery records.
• Identify opportunities to improve operational efficiency and support cost-saving initiatives.
• Deliver excellent customer service by addressing enquiries and resolving issues promptly.
• Perform additional administrative and operational duties as assigned by management.

Skills

Customer service

Logistics coordination

Order fulfillment

Administrative support

Education

Diploma or equivalent

Tools

Microsoft Dynamics

Job description

The Supreme HR Advisory Pte. Ltd. in Singapore is hiring a Customer Service Executive to support daily order processing and service delivery.

You will manage sales and purchase orders using Microsoft Dynamics, coordinate with suppliers, warehouses, and finance to ensure timely deliveries and accurate billing.

The role emphasises delivering excellent customer service, handling enquiries promptly, and contributing to process improvements and cost-saving initiatives.