Sales Administration & Fulfillment Specialist

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 31,000 - 42,000; Full time

Job summary

THE SUPREME HR ADVISORY PTE. LTD. is seeking a proactive Sales Admin in Singapore to support order fulfilment and customer service within a manufacturing environment.

You will prepare quotations, verify orders, and coordinate with production, logistics, and finance to ensure smooth delivery. Responsibilities include maintaining sales reports, forecasting, and acting as the main contact for customers regarding product information, orders, and delivery schedules.

Qualifications

• Min Diploma or Bachelor’s degree in business administration, sales, or a related field.
• Min 2 years of experience in sales coordination or customer service roles, preferably within a manufacturing environment.
• Familiarity with SAP usage is advantageous.
• Knowledge of manufacturing processes and products is a plus.

Responsibilities

• Prepare and disseminate quotations for equipment spare parts.
• Receive and scrutinize all customer purchase orders for accuracy and completeness. Generate internal job orders.
• Collaborate with production, project managers, logistics companies, and other pertinent departments to expedite order fulfilment. Prepare shipping documents.
• Primary point of contact for customers, addressing inquiries and providing information on products, services, and order status.
• Proficient in obtaining a Certificate Of Origin (COO) position from government agencies.
• Communicate with customers to provide updates on their orders, delivery schedules, and any potential issues.
• Generate and maintain sales reports, including tracking sales performance and forecasting.
• Prepare regular sales reports for management, summarizing key performance indicators and trends.
• Analyze sales data to identify areas for improvement and support strategic decision-making.
• Collaborate closely with the finance department for invoicing and payment processing.
• Provide feedback to the sales team based on customer interactions and market intelligence.

Skills

Customer service

Sales coordination

Education

Diploma or Bachelor's degree in business administration, sales, or related field

Tools

SAP

Job description

THE SUPREME HR ADVISORY PTE. LTD. is seeking a proactive Sales Admin in Singapore to support order fulfilment and customer service within a manufacturing environment.

You will prepare quotations, verify orders, and coordinate with production, logistics, and finance to ensure smooth delivery. Responsibilities include maintaining sales reports, forecasting, and acting as the main contact for customers regarding product information, orders, and delivery schedules.