Customer Service Executive (Tuas) (5days) (Meals provided)

SIN CHEW WOODPAQ PTE LTD; Singapore; On-site; SGD 30,000 - 54,000; Full time

Benefits offered by this job

Meals provided (Breakfast and lunch)

Commission after confirmation

5 days work week

Job summary

SIN CHEW WOODPAQ PTE LTD in Singapore is seeking a proactive Customer Service/Sales Coordinator to introduce our company and products to new customers, respond to inquiries, and advise on solutions that fit client needs.

You will prepare quotations, follow up on orders, document interactions, and coordinate delivery documents while building long-term relationships with customers. Fluent English and strong organizational skills are essential.

Qualifications

• Minimum 2 years of working experience in handling container shipments.
• Experience in customer service or sales coordination is advantageous.
• Knowledge of import/export shipments is preferred.

Responsibilities

• Introduce company and products to new customers.
• Respond to customer inquiries and advise on products or services.
• Prepare quotations and follow up with customers for acceptance.
• Document customer interactions and compile related documents.
• Prepare delivery orders and other relevant documents.
• Clearly communicate job requirements to stakeholders to meet customer needs.
• Resolve customer concerns and build long-term relationships.

Skills

Customer service

Sales coordination

English communication

Job description

Job Highlight:

• 5 days work week
• Meals provided (Breakfast and lunch)
• Comission to be earned after confirmation

Job Description:

• Provide introductory information about the company and its products and services to new customers
• Respond to customer inquiries
• Advise customers on products or services to best suit their specific requirements
• Prepare quotations and follow up with customers for their acceptance.
• Document customer interactions when necessary, compiling job related documents to ensure that customer requirements are met.
• Prepare delivery orders and other relevant documents.
• Communicate all necessary job requirements clearly and efficiently to other stakeholders to ensure that customers’ requirements/instructions are addressed.
• Resolve customers’ concerns, if any.
• Build and maintain long term business relationship with new and existing customers

Requirements:

• Minimally 2 years of working experience, with experiences handling container shipment.
• Prior customer service or sales coordinator experience will be an advantage
• Preferably with knowledge for import and export shipments
• Experience in logistics industry will be an advantage
• Friendly and welcoming disposition
• Has initiative, independent and able to work in dynamic environment
• Good command of written and verbal English
• Excellent organizational and multitasking skills