Customer Service Admin

PO SAN TRANSPORTATION PTE. LTD.; Singapore; On-site; SGD 27,000 - 40,000; Full time

Job summary

PO SAN TRANSPORTATION PTE. LTD. in Singapore is seeking a proactive Customer Service Admin to support logistics operations, enter orders, and liaise with the Operations team to ensure smooth daily transport of containers.

Based in Pioneer, the role offers a 5.5-day work week with a focus on accuracy, customer communication, and efficient handling of import/export tasks. You will build strong client relations and contribute to timely, error-free service delivery.

Qualifications

• GCE N/O Levels or equivalent.
• Basic understanding of customer service principles and logistics workflows.
• Proficient in Microsoft Office (Excel, Outlook, Word).
• Good communication skills (spoken and written).

Responsibilities

• Provide accurately job order into the system before execution by the Ops Team.
• Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage).
• Answer incoming calls professionally and handle inquiries efficiently.
• Respond to customer emails clearly and professionally.
• Support processing of import and export jobs.
• Assist with other ad-hoc administrative or support duties as required.

Skills

Multi-tasking

Attention to detail

Communication skills

Team player

Education

GCE N/O Levels

Tools

Microsoft Office

Job description

Customer Service Admin (Logistics | 5.5-Day Work Week)

Location: Pioneer, Singapore

Work Schedule : 5.5 Days

Join our company in the logistics and transport sector! We're looking for a proactive and detail-oriented Customer Service Executive to handle job order entries, coordinate with the Operations team, and provide frontline support to our valued clients. You will play a key role in ensuring smooth daily execution of container transport jobs through accurate system updates and communication.

Job Responsibilities:

• Provide accurately job order into the system before execution by the Ops Team.
• Perform timely administrative tasks to support operations (e.g., track and update vessel ETAs, monitor container usage)
• Answer incoming calls professionally and handle inquiries efficiently
• Respond to customer emails clearly and professionally
• Support processing of import and export jobs
• Assist with other ad-hoc administrative or support duties as required

Requirements:

• GCE N/O Levels or equivalent
• Basic understanding of customer service principles and logistics workflows
• Proficient in Microsoft Office (Excel, Outlook, Word)
• Good communication skills (spoken and written)

Key Competencies.

• Ability to multi-task and able to cope under pressure
• Strong attention to detail and accuracy
• Customer-oriented attitude with a team-first mindset