Customer Service Executive / Procurement Executive

INCAVO PTE LTD; Singapore; On-site; SGD 40,000 - 62,000; Full time

Job summary

INCAVO PTE LTD in Singapore is seeking a procurement professional to manage quotations, cost analysis, and purchase orders. The role involves working closely with engineering, suppliers, and internal teams to ensure timely deliveries and accurate records.

You will coordinate with vendors on pricing, lead times, and availability, monitor orders, and support production schedules while maintaining organized documentation and efficient communication with customers and teams.

Qualifications

• Diploma or degree in Business Administration, Supply Chain, or Engineering.
• 2+ years of purchasing or procurement experience.
• Ability to work independently and in a team.
• Strong communication and problem-solving skills.
• Proficiency in Excel and reporting tools.

Responsibilities

• Generate quotations and perform cost analysis.
• Prepare order acknowledgements and issue purchase orders.
• Source, evaluate and liaise with suppliers on pricing and lead times.
• Monitor order status and provide timely updates to customers.
• Coordinate with engineering, production and logistics to meet delivery schedules.
• Maintain records of purchases, deliveries, and stock movements.

Skills

Communication

Coordination

Organizational skills

Problem-solving

Teamwork

Education

Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines

Tools

Microsoft Excel

Reporting tools

Job description

Job Description:

• Generate quotations, perform cost analysis and prepare order acknowledgements.
• Support and respond to customer requests promptly and professionally.
• Monitor order status and provide timely updates to customers.
• Verify specifications of purchase requests from Engineering and external customers.
• Source, evaluate and liaise with suppliers on pricing, availability, lead time and delivery commitments.
• Negotiate pricing and lead times with vendors to achieve competitive costs and timely deliveries.
• Issue purchase orders and follow up on material deliveries.
• Coordinate with suppliers and production teams to support customer delivery requirements and ensure smooth material flow to meet production schedules.
• Plan and update production delivery schedules to meet customer requirements.
• Compile and maintain records of purchases, inventory movements, pricing, deliveries and stock levels.
• Ensure accurate maintenance of records and transactions.
• Liaise with customers, suppliers, production, planning and logistics teams to ensure smooth order fulfillment.
• Resolve issues relating to orders, deliveries, procurement and customer requirements.

Requirements:

• Minimum 2 years working experience.
• Diploma or Degree in Business Administration, Supply Chain, Engineering or related disciplines.
• Strong ability to work independently as well as within a team.
• Good communication, coordination, organizational skills and problem-solving abilities.
• Proficient in Microsoft Excel and Reporting tools.
• Able to work in a fast-paced environment.
• Willing to learn new things and positive attitude.