Customer Service Executive

Han Academy Pte. Ltd.; Singapore; On-site; SGD 24,000 - 42,000; Full time

Job summary

Han Academy Pte. Ltd. in Singapore invites you to join as a Customer Service Executive, the first friendly face students and parents meet.

You will handle inquiries across front desk, phone, WhatsApp and email, explain programmes, fees and policies clearly, and manage daily transactions.

Fresh graduates welcome; diploma preferred; training provided; must work 6 days incl weekends; a fast-paced, supportive school environment to grow communication and people skills.

Qualifications

• Diploma preferred; customer service experience is a bonus.
• Fresh graduates are encouraged to apply; training will be provided.
• Excellent English communication; friendly, organised and reliable.

Responsibilities

• Be the first friendly face our students and parents see.
• Handle enquiries via front desk, phone, WhatsApp, and email.
• Explain programmes, fees, and policies clearly and confidently.
• Manage daily transactions, payments, and basic accounting records.
• Support smooth day-to-day school operations and admin tasks.
• Work closely with instructors and teammates to deliver great service.

Skills

Customer service

Communication

People skills

Multitasking

Education

Diploma preferred

Any diploma holder welcome

Job description

Love People? Great at Organising? Ready to Be the Face of a School That Inspires?

Join our friendly and energetic team as aCustomer Service Executiveand be part of a place where kids grow, families connect, and martial arts builds confidence.

What You’ll Be Doing:

Be the first friendly face our students and parents see

Handle enquiries via front desk, phone, WhatsApp, and email

Explain our programmes, fees, and policies clearly and confidently

Manage daily transactions, payments, and basic accounting records

Support smooth day-to-day school operations and admin tasks

Work closely with instructors and teammates to deliver great service

What We’re Looking For:

Positive, outgoing personality — you enjoy talking to people

Strong interest in customer service and relationship-building

Clear communicator with good spoken and written English

Responsible, organised, and able to multitask

Team player who can also work independently when needed

Comfortable in a fast-paced environment

Diploma preferred (customer service a bonus, butany diploma holder welcome)

Fresh graduates encouraged to apply — training will be provided!

Work Commitment (Important):

6-day work week

Must workweekday evenings

Must be able to workshifts and BOTH weekends (Saturday & Sunday)

Why Join Us?

Be part of a warm, supportive, and purpose-driven team

Gain real-world customer service and operations experience

Learn how a successful education & sports school runs

Grow your confidence, communication, and people skills

Make a difference in families’ lives every day

Remuneration will be commensurate with experience and role designation