Customer Service cum Admin Assistant

Search Personnel Pte Ltd; Singapore; On-site; SGD 20,000 - 33,000; Full time

Benefits offered by this job

Performance bonus

Medical benefits

14 Days Annual Leave

Job summary

Search Personnel Pte Ltd is seeking a Customer Service cum Admin Assistant for our Pioneer location (near Boon Lay MRT). You will greet customers, answer inquiries, prepare quotations, invoice and maintain records.

The role is a 1-year contract with potential conversion to permanent. Working hours are Monday to Friday 7.50am–4.50pm, plus one Saturday per month. Salary up to S$3,000 monthly, with a performance bonus and medical benefits.

Qualifications

• Minimum Nitec or equivalent qualification.
• Comfortable using basic computer systems and Microsoft Office applications.
• Willing to learn; training will be provided.
• Prior experience in sales administration, customer service or front-counter support would be advantageous but is not required.

Responsibilities

• Greet and assist customers visiting the store.
• Handle customer enquiries and provide accurate information on products and services.
• Prepare quotations based on service reports and follow up with customers for confirmation.
• Generate invoices and process payments.
• Maintain accurate servicing records, documentation and filing.
• Monitor servicing progress and provide timely updates to customers.
• Coordinate collection, servicing and delivery arrangements with internal teams.
• Handle customer enquiries and sales leads received through e-commerce platforms; no packing duties required.
• Maintain a clean and organised front-counter area.

Skills

Customer service

Administrative support

Front counter

Quotations

Invoicing

Education

Nitec or equivalent

Tools

Microsoft Office

Job description

Position

Customer Service cum Admin Assistant

Location

Pioneer (Near to Boon Lay MRT station)

Working hours

Monday to Friday (7.50am - 4.50pm) with 1 Saturday duty per month

Salary (commensurate with experience)

Up to S$3,000 Monthly Basic Salary + Performance Bonus + 14 Days Annual Leave + Medical Benefits

Duration

1-year contract with potential conversion to permanent

Industry

Fire Protection

Main Responsibilities

• Greet and assist customers visiting the store
• Handle customer enquiries and provide accurate information on products and services.
• Prepare quotations based on service reports and follow up with customers for confirmation.
• Generate invoices and process payments.
• Maintain accurate servicing records, documentation and filing.
• Monitor servicing progress and provide timely updates to customers.
• Coordinate collection, servicing and delivery arrangements with internal teams.
• Handle customer enquiries and sales leads received through e-commerce platforms; no packing duties required.
• Maintain a clean and organised front-counter area.

Requirements

• Minimum Nitec or equivalent qualification.
• Comfortable using basic computer systems and Microsoft Office applications.
• Willing to learn; training will be provided.
• Prior experience in sales administration, customer service or front-counter support would be advantageous but is not required.