Customer Service Associate

GMP Technologies; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

GMP Technologies in Singapore is hiring a Customer Service Associate to support full-cycle order processing, coordinate logistics, and maintain price books and filing systems.

You will be the primary contact for customers and partners, ensuring accurate data, timely responses, and strong relationships across departments; occasional weekend/holiday standby is required.

Qualifications

• Minimum 2 years of relevant working experience.
• Experience with Oracle or SAP systems is an advantage.
• Strong communication and interpersonal skills.
• Requirement to standby on rotating weekends and public holidays.

Responsibilities

• Handle full-cycle order processing, including quotes, POs, and SOs, while managing consignment programs.
• Coordinate logistics to ensure on-time delivery among customers, vendors, and engineers.
• Maintain inventory control and data integrity across price books and filing systems.
• Serve as primary contact to resolve inquiries and cultivate relationships with customers and partners.

Skills

Communication

Interpersonal skills

Customer service

ERP systems

Tools

Oracle

SAP

Job description

About the job Customer Service Associate

Responsibilities

• Handle full-cycle order processing, including quotes, POs, and SOs, while managing customer consignment programs.
• Ensure critical on-time delivery by coordinating logistics among customers, vendors, and internal engineers.
• Maintain inventory control and ensure data integrity across customer price books and operational filing systems.
• Serve as a primary contact to effectively resolve inquiries and cultivate strong relationships with customers and business partners.

Requirements

• Minimum 2 years of relevant working experience
• Oracle or SAP system experience will be an added advantage
• Good communication and good interpersonal skills
• Required to be on Monthly Rotating Weekend & Public Holiday Standby

We regret that only shortlisted candidates will be notified.

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

By applying for this role, you consent to GMP Recruitment Services (S) Pte Ltds PDPA and e2is PDPA.