Customer Service Admin cum Quality Control Assistant

SUPERPET PLASTIC PTE LTD; Singapore; Hybrid; SGD 20,000 - 60,000; Full time

Job summary

A growing company is looking for a Customer Service Admin cum Quality Control Assistant in Singapore. The role involves managing customer and sales orders, liaising with customers, and ensuring product quality. Candidates should have 2-3 years of customer service experience and be reachable beyond office hours. The position offers a salary ranging from $1800 to $3000, with yearly increments and annual bonuses, alongside some remote work flexibility.

Benefits

Yearly salary increment

Annual performance bonus

Qualifications

• 2-3 years of experience in a customer service role.
• Must be reachable beyond office hours for customer queries.

Responsibilities

• Assist with keying in customer orders and sales.
• Liaise with customers regarding order delivery.
• Understand product information to assist customers.
• Assist with office administrative tasks and data entry.
• Oversee quality control of products.
• Attend to quality issues and customer complaints.
• Travel to customers' offices if required.

Skills

Customer order management

Communication skills

Quality control

Job description

Hiring for customer service admin cum quality control assistant

Working hours:

Monday to Friday: 8.30am to 5.30pm

Saturday: 8.30am to 12.30pm (work from home)

Salary: $1800-$3000 (depending on experience and skills)

Job scope:

• To assist with keying in customer orders and sales orders in a timely manner
• Liaising with customers on delivery of orders
• Understanding product information to share with customers
• Assist with office administrative tasks and data entry
• Oversee quality control of company's products sold to customers
• Attend to quality issues and customer complaints
• May need to travel down to customers' office for meetings and investigating quality issues

Benefits:

• Yearly salary increment
• Annual performance bonus

Requirements:

• At least 2-3 years experience in customer service role
• Must be contactable beyond office hours if customers contact or make new orders

To contact Eileen with your resume, expected salary, full name at whatsapp text [phone] or call