Customer Relations and Front Desk Executive

TSMP LAW CORPORATION; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading boutique law firm in Singapore is seeking a Customer Relations and Front Desk Executive to elevate client experiences. The ideal candidate will possess a professional demeanour, exceptional customer service skills, and the ability to thrive in a fast-paced environment. Responsibilities include managing front-desk operations, delivering a high-quality client experience, and supporting administrative tasks. Enjoy autonomy and collaboration in a visionary firm with competitive salary and growth opportunities.

Benefits

Competitive salary

Opportunities for growth

Collaborative work environment

Qualifications

• Professional demeanour and excellent communication skills.
• Ability to deliver exceptional customer service under pressure.
• Proficient in Microsoft Office applications.

Responsibilities

• Be the face and voice of the firm with polished professionalism.
• Deliver a platinum-level client experience from first contact to final handshake.
• Manage front-desk operations with precision and personality.
• Support administrative coordination for the team and firm events.

Skills

Customer service skills

Professional demeanour

Proactive personality

Confidence

Multitasking ability

Tools

Outlook

MS Word

Excel

PowerPoint

Job description

About Us

TSMP Law Corporation is a top boutique law firm specialising in complex litigation and cutting-edge transactions. We are known for embracing innovation and delivering exceptional legal services with a client-first ethos.

The Role

We are seeking a Customer Relations and Front Desk Executive! If you think front-desk roles are just about answering phones and smiling at visitors, think again! We’re a cutting-edge, fast-moving and high-stakes law firm and we don’t do “ordinary”! So, we are looking for someone who can match our energy. If you’re ready to elevate the standard and not just meet it, send us your CV and a short note telling us what makes you unforgettable.

Key Responsibilities

• Be the face and voice of the firm—polished, professional, and unmistakably confident.
• Deliver platinum-level client experience from first contact to final handshake.
• Manage front-desk operations with precision, personality, and purpose.
• Support the team with administrative coordination (from prepping meeting rooms to managing the firm’s library resources to liaison for firm events)

Requirements

• Professional demeanour and can command a room the second you say “Good morning.”
• Excellent customer service skills - can juggle clients, calls, calendars, and curveballs without dropping your cool.
• Proactive personality and thrives in an environment where urgency isn’t a request—it’s the default.
• Positive work ethics, mature and confident
• Proficient in Outlook, MS Word, Excel and PowerPoint

Why Join Us

• Be a pivotal part of a progressive, visionary law firm that’s redefining legal practice.
• Lead with autonomy in a collaborative and non-hierarchical environment.
• Work alongside smart, driven professionals who are passionate about excellence.
• Competitive salary, benefits, and opportunities for growth.

Contact Information

TSMP Law Corporation

HR Department

6 Battery Road, Level 5, Singapore 049909

Email: [e-mail]

Website: www.tsmplaw.com

All applications will be treated with full confidentiality. (Only shortlisted candidates will be notified.)