Customer Quality Engineer — RCA & Continuous Improvement

Workable; Singapore; Presencial; SGD 52.000 - 78.000; Jornada completa

Descripción de la vacante

Workable in Singapore is seeking a Customer Quality Engineer to be the first point of contact for quality issues in semiconductor equipment manufacturing. You will drive root-cause analysis and implement best practices to prevent defects and improve process efficiency.

This role collaborates with customers, in-house teams and suppliers to resolve issues, chairs quality review meetings, and leads 8D based corrective actions to ensure products meet all customer requirements.

Formación

• Diploma/degree in Mechanical/Mechatronics/Electrical/Precision or related discipline.
• Minimum 3 years of experience in customer quality management in semiconductor equipment manufacturing or equivalent.
• Knowledge of Lean Six Sigma; Lean Six Sigma certification is a plus.
• Certified Quality Engineer is advantageous.
• Strong problem-solving and communication abilities.
• Proficient in Microsoft Excel functions.

Responsabilidades

• Communicate and review with Customers, In-house, and Suppliers to resolve quality issues.
• Schedule meetings with the Customer to review and close non-conformance.
• Chair and drive Customer quality CAB meetings to derive root causes and corrective actions using 8D methodology.
• Review to ensure root cause uses quality tools (5-Why, Fishbone diagrams).
• Define and implement an outgoing inspection checklist to meet customer requirements.
• Compile weekly customer quality reports for monitoring quality KPIs.
• Monitor and review FAI of BTP and internal parts to ensure first article meets requirements.
• Support and participate in the company continuous improvement program.

Conocimientos

Problem-solving skills

Good communication skills

Excel proficiency

Educación

Engineering degree or Diploma

Herramientas

Microsoft Excel

Descripción del empleo

Workable in Singapore is seeking a Customer Quality Engineer to be the first point of contact for quality issues in semiconductor equipment manufacturing. You will drive root-cause analysis and implement best practices to prevent defects and improve process efficiency.

This role collaborates with customers, in-house teams and suppliers to resolve issues, chairs quality review meetings, and leads 8D based corrective actions to ensure products meet all customer requirements.