Senior Quality Engineer - Customer & Process Improvement

UNITED TEST AND ASSEMBLY CENTER LTD; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

UNITED TEST AND ASSEMBLY CENTER LTD in Singapore seeks a Quality Engineer to manage customer issues, perform reliability risk assessments, and drive process control improvements. You will lead audits, prepare PFMEA/Control Plan updates, and ensure timely CAPA/CIP closures with rigorous KPI tracking.

The role requires a degree in engineering or science and at least 3 years in electronics/semiconductor. Strong problem-solving and auditing skills are essential for success in this position.

Qualifications

• Degree in Engineering or Science
• Minimum 3 years of experience in electronics/ semiconductor industry
• Knowledge of Statistics/Problem Solving Techniques/manufacturability (8D, FMEA, SPC, DOE, DMAIC, etc.)
• Auditing skills, Articulate and keen to details

Responsibilities

• Manage and attend resolution of Customer issues (ALR, 3D, RCCA, 8D) including Reliability Risk assessments of bracketed materials
• Set-up and attend customer meeting / telecon and ensure compliance with respect to agenda
• Conduct Customer Audit presentation for Process Controls and Quality issue updates
• Track and update customer for any regular or special requested customer reports and reliability monitoring
• Review customer documents (CSR), identify gaps for closure and ensure execution and compliance
• Generate and presents Weekly, Monthly and Quarterly reports per Customer account for internal and customer reporting
• Review and approve Process Control Documents (PFMEA,Control Plan, OCAP, Process Specs)
• Drive for Process Control Enhancement / Projects (CIP improvement) per process of concern
• Conduct CAPA/CIP verification audits to ensure close loop executions and consistent implementations
• Monitor and update KPI and initiate improvement plans for items not met
• Track and monitor Customer RMA due to Quality issues
• Manage QE systems for clean-up and audit free Dbase – eCAR, ALR & PCN, e-NPI
• Represent Site QE on any Corporate related Process Control standardization of practices and systems
• Update quality performance presentations and attend QBR meetings

Skills

Statistics

Problem solving

8D

FMEA

SPC

DOE

DMAIC

Auditing

Education

Degree in Engineering or Science

Job description

UNITED TEST AND ASSEMBLY CENTER LTD in Singapore seeks a Quality Engineer to manage customer issues, perform reliability risk assessments, and drive process control improvements. You will lead audits, prepare PFMEA/Control Plan updates, and ensure timely CAPA/CIP closures with rigorous KPI tracking.

The role requires a degree in engineering or science and at least 3 years in electronics/semiconductor. Strong problem-solving and auditing skills are essential for success in this position.