Customer Experience Specialist (Contract)

BUSINESS EDGE PERSONNEL SERVICES PTE LTD; Singapore; On-site; SGD 22,000 - 31,000; Part time

Job summary

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a proactive customer relations assistant to deliver quality service via phone and written channels. You will handle public queries and work with stakeholders to resolve issues, aiming to improve service experience.

Candidates should be service-oriented, possess strong communication skills, and be comfortable with Microsoft Office and IT systems.

Qualifications

• Possess good communication and interpersonal skills.
• Service-oriented and adept at problem solving.
• Possess a positive, service-oriented attitude and a passion for helping others.
• Ability to work independently and capable of being an effective team player.
• Proficient in Microsoft Office applications and comfortable with using IT systems.

Responsibilities

• Delivering quality customer service at the Customer Relations Unit, including managing public queries mainly via phone and written channels.
• Working with stakeholders for resolutions or implement service quality initiatives to improve service experience and customer satisfaction

Skills

communication and interpersonal skills

service orientation and problem Solved

positive service attitude

independent work and teamwork

Microsoft Office proficiency

Tools

Microsoft Office

Job description

BUSINESS EDGE PERSONNEL SERVICES PTE LTD in Singapore is seeking a proactive customer relations assistant to deliver quality service via phone and written channels. You will handle public queries and work with stakeholders to resolve issues, aiming to improve service experience.

Candidates should be service-oriented, possess strong communication skills, and be comfortable with Microsoft Office and IT systems.