Customer Experience Specialist: App Onboarding & Support

RecruitFirst; Singapore; On-site; SGD 27,000 - 30,000; Full time

Job summary

RecruitFirst is hiring for an outsourced customer service role islandwide in Singapore. Working hours are 9:00am–6:00pm, five days a week, usually with one weekday and one weekend off.

The position pays SGD 2,535 monthly basic, plus a conversion bonus and a 2-month completion bonus, with a 3-month contract that can convert to full-time. You will assist in account registration at branches, facilitate app download and setup, and respond to existing customers’ enquiries on related services.

Qualifications

• Tech-savvy
• Customer service experience preferred

Responsibilities

• Assist in account registration at the branches
• Facilitate download of app, set up and the use of app
• Assist in existing customers' enquiries on related services

Skills

Tech-savvy

Customer service experience

Job description

RecruitFirst is hiring for an outsourced customer service role islandwide in Singapore. Working hours are 9:00am–6:00pm, five days a week, usually with one weekday and one weekend off.

The position pays SGD 2,535 monthly basic, plus a conversion bonus and a 2-month completion bonus, with a 3-month contract that can convert to full-time. You will assist in account registration at branches, facilitate app download and setup, and respond to existing customers’ enquiries on related services.