Inbound Support Specialist - Customer Care

RecruitFirst; Singapore; On-site; SGD 26,000 - 32,000; Full time

Job summary

RecruitFirst is hiring for a customer service role outsourced to Ubi, Singapore. You will handle inbound calls and emails, working Monday to Friday, 8.15am to 6.00pm, for an initial 6-month contract with immediate start.

Requirements include Higher Nitec, customer service or call center experience, strong communication, and a tech-savvy, customer-oriented approach. Salary is SGD 2,600 per month, with logging duties and follow-up as part of daily tasks.

Qualifications

• Experience in customer service or call center roles.
• Excellent communication and listening skills.
• Able to handle calls and emails efficiently.
• Proficient with computer systems and data logging.

Responsibilities

• Handle inbound phone calls and email inquiries.
• Provide follow-up and accurately log call details into the system.

Skills

Customer Service

Communication Skills

Call Center Experience

Email Handling

Tech-Savvy

Education

Higher Nitec

Job description

RecruitFirst is hiring for a customer service role outsourced to Ubi, Singapore. You will handle inbound calls and emails, working Monday to Friday, 8.15am to 6.00pm, for an initial 6-month contract with immediate start.

Requirements include Higher Nitec, customer service or call center experience, strong communication, and a tech-savvy, customer-oriented approach. Salary is SGD 2,600 per month, with logging duties and follow-up as part of daily tasks.