Customer Experience Specialist

Cushman & Wakefield; Singapore; Sur place; SGD 28 000 - 39 000; Plein temps

Résumé du poste

Cushman & Wakefield is seeking a Customer Service Officer in Singapore to professionally handle inbound and outbound calls, deliver accurate information, and uphold high service standards. The role requires clear communication, strong organization, and the ability to multi-task in a fast-paced setting, while performing related administrative duties.

The ideal candidate will manage customer feedback, maintain service quality, and support various ad-hoc tasks as needed.

Qualifications

• Proven ability to communicate clearly and professionally.
• Ability to organize and multi-task in a fast-paced environment.
• Strong customer service orientation and problem-solving skills.
• Willingness to perform administrative tasks and ad-hoc duties.

Responsabilités

• Professionally manage incoming and outgoing calls by providing accurate and consistent information.
• Communicate clearly and manage customers' feedback.
• Organize and multi-task in a fast-paced environment.
• Maintain good service delivery to customers.
• Perform administrative tasks as assigned.
• Assist with additional ad-hoc duties as requested.

Connaissances

Clear communication

Multitasking

Customer feedback

Description du poste

Cushman & Wakefield is seeking a Customer Service Officer in Singapore to professionally handle inbound and outbound calls, deliver accurate information, and uphold high service standards. The role requires clear communication, strong organization, and the ability to multi-task in a fast-paced setting, while performing related administrative duties.

The ideal candidate will manage customer feedback, maintain service quality, and support various ad-hoc tasks as needed.