Customer Experience Specialist

SCIENTEC CONSULTING PTE. LTD.

Singapore

On-site

SGD 30,000 - 42,000

Full time

12 days ago
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Job summary

ScienTec Consulting Pte Ltd is seeking a customer-oriented professional to be the first point of contact for customer inquiries. You will handle enquiries with a solutions-first mindset and ensure accurate, friendly support. The role requires a Diploma or equivalent and is restricted to Singaporeans.

By applying, you consent to data processing under ScienTec's privacy policy. Only shortlisted candidates will be contacted. Ho Kah Yeow | R1879233

Qualifications

  • Minimum GCE O-Level, Diploma, or equivalent in any discipline.
  • Singaporeans Only.

Responsibilities

  • Handle customer enquiries professionally and efficiently.
  • Listen actively to understand customer needs and provide accurate responses.
  • Resolve customer enquiries at first point of contact where possible; escalate complex cases as needed.
  • Collaborate with team to flag recurring issues and contribute to service improvements.

Skills

Customer service
Communication
Active listening

Education

Diploma or equivalent

Job description

ScienTec Consulting Pte Ltd is seeking a customer-oriented professional to be the first point of contact for customer inquiries. You will handle enquiries with a solutions-first mindset and ensure accurate, friendly support. The role requires a Diploma or equivalent and is restricted to Singaporeans.

By applying, you consent to data processing under ScienTec's privacy policy. Only shortlisted candidates will be contacted. Ho Kah Yeow | R1879233

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