Customer Experience & Admin Specialist

MIN YANG TRADING AND TRANSPORT SERVICES PTE. LTD.; Singapore; On-site; SGD 24,000 - 31,000; Full time

Job summary

MIN YANG TRADING AND TRANSPORT SERVICES PTE. LTD. is seeking an administrative professional in Singapore to handle customer inquiries, front-desk duties, and data entry.

The role supports operations and requires strong communication in English and Mandarin. Working hours are from 09:00 to 18:00, Monday through Friday, with responsibilities spanning customer service, issue resolution, and general administration.

Qualifications

• Positive working attitude.
• Able to work independently and take up new challenges.
• Proficient in English and Mandarin or other dialects.
• Working hours: 0900 - 1800 (Mondays-Fridays).

Responsibilities

• Attend to customers’ enquiries on our services and requirements through various channels such as phone calls, emails and text messages
• Address any complaints or issues faced by customers and resolve them in an effective and timely manner
• Establish good rapport and support to customers
• Involves with the Operations of bus fleet/ job taskings
• Data Entries
• Front desk and administration duties
• Ad hoc administrative duties assigned

Skills

Customer service

Independent worker

Bilingual English/Mandarin

Job description

MIN YANG TRADING AND TRANSPORT SERVICES PTE. LTD. is seeking an administrative professional in Singapore to handle customer inquiries, front-desk duties, and data entry.

The role supports operations and requires strong communication in English and Mandarin. Working hours are from 09:00 to 18:00, Monday through Friday, with responsibilities spanning customer service, issue resolution, and general administration.