Credit Management Specialist - Collections & Data Ops

United Overseas Bank Limited (UOB); Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

United Overseas Bank Limited (UOB) in Singapore is seeking a Client Services (Credit) - Collections professional to support day-to-day operations, review queue accounts, and assist in process automation testing. The role requires a diploma/degree, banking experience, and strong MS Office skills.

The candidate should be fluent in English, detail-oriented, and possess excellent communication and interpersonal abilities to manage inquiries and maintain accuracy in banking processes.

Qualifications

• Diploma or Degree holder in any discipline.
• Minimum 2 years of relevant experience in banking environment.
• MS Office proficiency (Word, Excel & Outlook).
• Good knowledge/understanding of banking and financial services.
• Fluency in English language.
• High level of accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.

Responsibilities

• Provide day-to-day operational support such as data entry, account maintenance, document retrieval, archival, letter and mail handling.
• Review accounts received in the working queue.
• Participate in user acceptance test (UAT) for process automation.
• Respond to internal enquiries on account maintenance matter.
• Handle any other reasonable duties or responsibilities as assigned from time to time.

Skills

Communication skills

Problem solving

Attention to detail

English fluency

Interpersonal skills

Education

Diploma or Degree in any discipline

Tools

MS Office

Job description

United Overseas Bank Limited (UOB) in Singapore is seeking a Client Services (Credit) - Collections professional to support day-to-day operations, review queue accounts, and assist in process automation testing. The role requires a diploma/degree, banking experience, and strong MS Office skills.

The candidate should be fluent in English, detail-oriented, and possess excellent communication and interpersonal abilities to manage inquiries and maintain accuracy in banking processes.