Senior Officer, Credit Management

1011 United Overseas Bank Ltd; Singapore; Presencial; SGD 42.000 - 65.000; Jornada completa

Descripción de la vacante

1011 United Overseas Bank Ltd in Singapore is seeking a Client Services (Credit) - Collections professional to support day-to-day banking operations and delinquency management. You will handle data entry, account maintenance, document retrieval, and respond to internal inquiries.

The role requires a Diploma or Degree, at least 2 years in banking, strong MS Office skills, and excellent communication and attention to detail.

Formación

• Diploma or Degree holder in any discipline.
• Minimum 2 years of relevant experience in banking environment.
• MS Office proficiency (Word, Excel & Outlook).
• Good knowledge/understanding of banking and financial services.
• Fluency in English language.
• High level of accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.

Responsabilidades

• Provide day-to-day operational support such as data entry, account maintenance, document retrieval, archival, letter and mail handling.
• Review accounts received in the working queue.
• Participate in user acceptance test (UAT) for process automation.
• Respond to internal enquiries on account maintenance matter.
• Handle any other reasonable duties or responsibilities as assigned from time to time.

Conocimientos

English fluency

Attention to detail

Communication skills

Problem-solving

Banking knowledge

Educación

Diploma or Degree

Herramientas

MS Office

Descripción del empleo

Company: 1011 United Overseas Bank Ltd

About UOB United Overseas Bank Limited (UOB) is a leading bank in ASEAN with a global network in Southeast Asia, Asia Pacific, Europe and North America. Operating through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, we have a global network of about 430 branches and offices in 19 markets. At the heart of UOB is our culture, shaped by the UOB Way and anchored on our four values – Honourable, Enterprising, United and Committed. For more than 90 years, these values have guided how we do right by our customers, collaborate with one another and create long-term value for the communities we operate in. As One Bank, we are committed to helping our colleagues build sustainable careers grounded in purpose, supported by strong values, and enriched with meaningful opportunities to grow.

Job Description

Client Services (Credit) - Collections is responsible for interacting with clients, either directly or indirectly, in support of sales, trading, relationship management, or portfolio management activities. The Collections area is responsible for collecting delinquent accounts and rescheduling payments, as necessary, to minimize delinquencies and foreclosures. Consumer Banking covers activities related to providing services and products directly to consumers through various business channels. This group includes retail banking, consumer lending, auto finance, small business banking, and related business areas.

Job Responsibilities

• Provide day-to-day operational support such as data entry, account maintenance, document retrieval, archival, letter and mail handling.
• Review accounts received in the working queue.
• Participate in user acceptance test (UAT) for process automation.
• Respond to internal enquiries on account maintenance matter.
• Handle any other reasonable duties or responsibilities as assigned from time to time.

Job Requirements

• Diploma or Degree holder in any discipline.
• Minimum 2 years of relevant experience in banking environment.
• MS office proficiency (Words, Excel & Outlook).
• Good knowledge/understanding of banking and financial services.
• Fluency in English language.
• High level of accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.

Additional Requirements

Be a Part of the UOB Family UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

We value our people and invest in them as we look to fulfil our purpose of building the future of ASEAN. We seek to create a collaborative and progressive environment for them to succeed in their careers for the long term.

UOB is rated as one of the world's top banks, ranked 'Aa1' by Moody's Investors Service and 'AA-' by both S&P Global and Fitch Ratings. With a global network of 500 branches and offices across 19 countries in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, Thailand and Vietnam, as well as branches and offices throughout the region.

Career Site: UOB Career site