Senior Credit Collections Specialist

1011 United Overseas Bank Ltd; Singapore; On-site; SGD 42,000 - 65,000; Full time

Job summary

1011 United Overseas Bank Ltd in Singapore is seeking a Client Services (Credit) - Collections professional to support day-to-day banking operations and delinquency management. You will handle data entry, account maintenance, document retrieval, and respond to internal inquiries.

The role requires a Diploma or Degree, at least 2 years in banking, strong MS Office skills, and excellent communication and attention to detail.

Qualifications

• Diploma or Degree holder in any discipline.
• Minimum 2 years of relevant experience in banking environment.
• MS Office proficiency (Word, Excel & Outlook).
• Good knowledge/understanding of banking and financial services.
• Fluency in English language.
• High level of accuracy and attention to detail.
• Excellent communication and interpersonal skills.
• Strong problem-solving skills.

Responsibilities

• Provide day-to-day operational support such as data entry, account maintenance, document retrieval, archival, letter and mail handling.
• Review accounts received in the working queue.
• Participate in user acceptance test (UAT) for process automation.
• Respond to internal enquiries on account maintenance matter.
• Handle any other reasonable duties or responsibilities as assigned from time to time.

Skills

English fluency

Attention to detail

Communication skills

Problem-solving

Banking knowledge

Education

Diploma or Degree

Tools

MS Office

Job description

1011 United Overseas Bank Ltd in Singapore is seeking a Client Services (Credit) - Collections professional to support day-to-day banking operations and delinquency management. You will handle data entry, account maintenance, document retrieval, and respond to internal inquiries.

The role requires a Diploma or Degree, at least 2 years in banking, strong MS Office skills, and excellent communication and attention to detail.