Course Quality & Accreditation Lead

Public Service Division; Singapore; On-site; SGD 70,000 - 110,000; Full time

Job summary

Public Service Division in Singapore is seeking a Manager, Course Approval to oversee accreditation processes for CET courses within the Training Grant System, ensuring compliance with SWDA terms and quality standards.

You will lead quality checks, assist with system testing and enhancements to TGS, and provide operational support for the TRAQOM survey, while guiding staff in case assignment and workflow management.

Qualifications

• Minimum 3 years of relevant CET experience.
• English proficiency for oral and written communication.
• Experience with adult education concepts is preferred.
• WSQ ACLP/ACTA qualifications preferred.
• Strong analytical and data handling skills.

Responsibilities

• Carry out course accreditation/approval and related quality management activities in TGS.
• Conduct course quality checks against adult learning principles and funding requirements.
• Handle inquiries and appeals related to courses and perform non-compliance investigations.
• Support system testing and implement enhancements to TGS.
• Provide operations support for TRAQOM survey administration, management, and data reporting.
• Assist divisional projects and continuous improvement initiatives.

Skills

Course accreditation

Quality management

System testing

Data handling

English communication

Tools

Training Grant System (TGS)

TRAQOM survey management

Data reporting tools

Job description

Public Service Division in Singapore is seeking a Manager, Course Approval to oversee accreditation processes for CET courses within the Training Grant System, ensuring compliance with SWDA terms and quality standards.

You will lead quality checks, assist with system testing and enhancements to TGS, and provide operational support for the TRAQOM survey, while guiding staff in case assignment and workflow management.