Course Accreditation & Quality Manager

Skills and Workforce Development Agency; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

Skills and Workforce Development Agency (SWDA) seeks a Manager, Course Approval, to ensure quality and compliance of accredited CET courses in the Training Grant System (TGS). You will lead course accreditation, perform quality checks, and support survey administration and data reporting, contributing to a high-standard CET ecosystem.

Responsibilities include system testing, responding to public and provider inquiries, and assisting divisional projects for continuous improvement within the

Qualifications

• Minimum 3 years of relevant working experience, preferably in CET.
• Good command of English for oral and written communication.
• Experience or appreciation of adult education in Singapore; WSQ ACLP/ACTA preferred.

Responsibilities

• Carry out course accreditation/approval and related quality management in the Training Grant System (TGS).
• Conduct course quality checks against adult learning principles and funding requirements.
• Handle escalated enquiries and appeals related to courses and RTP terms and conditions.
• Support system testing and enhancements to TGS.
• Provide operations support for survey administration and data reporting (TRAQOM).
• Support divisional projects and initiatives for continuous improvement.

Skills

Analytical skills

English communication

Data handling

Education

WSQ ACLP

WSQ ACTA

Job description

Skills and Workforce Development Agency (SWDA) seeks a Manager, Course Approval, to ensure quality and compliance of accredited CET courses in the Training Grant System (TGS). You will lead course accreditation, perform quality checks, and support survey administration and data reporting, contributing to a high-standard CET ecosystem.

Responsibilities include system testing, responding to public and provider inquiries, and assisting divisional projects for continuous improvement within the