Corporate Concierge @ Global Investment Holdings

PERSOL; Singapore; On-site; SGD 33,000 - 36,000; Full time

Job summary

PERSOL is seeking a Front of House professional to deliver exceptional hospitality and customer care at our Orchard site. You will greet visitors, manage registrations, answer calls, and support staff with facilities knowledge to ensure a seamless experience.

The role requires at least 1 year in a front-of-house capacity within corporate or hotel settings, strong communication, and proficient MS Office skills. Working hours vary across shifts, Monday to Saturday.

Qualifications

• Minimum 1 year of experience in Front of House within a Corporate or Hotel environment.
• Experience in a fast-paced, high-care setting.
• Strong customer service skills and team collaboration.
• Professional telephone manners and excellent verbal/written communication.
• Proficiency in Microsoft Office Suite.

Responsibilities

• Greet, register and assist visitors at reception.
• Answer calls professionally and handle concierge requests.
• Manage appointments, visitor flow and call logs.
• Ensure staff have knowledge of facilities and meeting room locations.
• Keep meeting rooms and visitor area tidy and ready.
• Support board visits, VVIP movements and event logistics.
• Address workplace queries and assist with issues.
• Alternate rotation to assist Mailroom duties when required.

Skills

Customer service

Telephone manners

Verbal communication

Written communication

Tools

Microsoft Office

Job description

Location: Orchard

Salary: S$3,000 – S$3,200 per month

Working Hours:

Monday – Friday: 8:00am – 4:30pm / 8:30am – 5:30pm / 9:00am – 6:00pm
Saturday: Half day

What You'll Do

• Deliver a great experience at the highest level of hospitality services
• Greet, register and assist visitors and clients at reception
• Answer calls professionally and handle concierge requests
• Manage appointments, visitor flow and call logs
• Ensure staff have site-wide knowledge of building facilities, meeting room locations, special events and surrounding amenities, as appropriate in relation to the scope of their role.
• Keep meeting rooms and the visitor area clean, tidy and ready
• Support Board visits, VVIP movements and event logistics
• Answer workplace queries from staff and visitors, and resolve their queries on workplace issues.
• Alternate rotation to assist in Mailroom duties when required.

REQUIREMENTS

• Minimum 1 year of experience working at the Front of House within a Corporate or Hotel environment.
• Experience working within a demanding, fast-paced environment involving high levels of customer care.
• Experience working within a team and a desire to provide a "best-in-class" service.
• Strong customer service skills.
• Professional telephone manners, together with excellent verbal and written communication skills.
• Proficiency in Microsoft Office Suite.

We regret to inform that only shortlisted candidates will be notified.