About the Role
Our client, a global investment management firm, is seeking a Front of House / Guest Services Coordinator to support its Singapore office. You will create a welcoming experience for visitors and employees while ensuring smooth daily office operations, coordinating events and catering, and supporting workplace logistics.
Key Responsibilities
- Welcome visitors and employees, manage incoming calls, and maintain a professional and welcoming reception area.
- Coordinate office events, team lunches and internal gatherings, including sourcing catering and recommending dining options.
- Liaise with maintenance, catering and other service providers to ensure timely delivery of services.
- Monitor and replenish pantry items, stationery and office supplies.
- Support facilities matters and general office upkeep.
- Handle incoming and outgoing mail, deliveries and courier arrangements.
- Manage meeting room bookings and assist with audio-visual equipment and video conferencing setup.
- Maintain office files, calendars and team documentation using Microsoft Office, SharePoint and Confluence.
- Identify opportunities to streamline administrative tasks through digital and AI tools.
- Provide other administrative and workplace support as required.
Requirements
- Relevant experience in reception, guest services, office administration, workplace coordination or hospitality.
- Strong interpersonal and communication skills, with confidence engaging stakeholders across different seniority levels.
- Proficiency in Microsoft Word, Excel and Outlook.
- Familiarity with SharePoint and Confluence would be advantageous.
- Interest in using AI and digital tools to improve administrative processes.
- An enthusiasm for event coordination and good knowledge of Singapore's dining and catering options.i>
- Strong organisational skills, attention to detail and the ability to manage competing priorities.
- A warm, proactive and collaborative approach, with willingness to undertake hands-on office duties.
- Ability to remain composed and exercise sound judgement when handling time-sensitive requests.