Workplace Concierge

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

JONES LANG LASALLE PROPERTY CONSULTANTS PTE LTD in Singapore seeks a Workplace Concierge who combines warm hospitality with office operations. You will be the first point of contact for employees and guests, delivering hotel-like service and local city knowledge.

Based in the Singapore office, this role works closely with the Workplace Specialist to ensure a smooth, welcoming, and well-organised workplace, from tours to post-event wrap-ups.

Qualifications

• 2 to 4 years in hospitality, concierge, front desk, or customer service.
• Host persona: warm, calm, professional, detail-focused, and punctual.
• English proficiency; second language is a bonus.
• Food Safety Course Level 1 or willingness to complete it.

Responsibilities

• Welcome and host employees, visitors, and VIPs from arrival to departure.
• Provide responsive, reliable first contact support in person and on Slack.
• Maintain a welcoming reception and meeting room readiness.
• Run mailroom, storage, keys, and everyday office services.
• Support food program and events to ensure timely execution.
• Keep trackers, access records, invoices, and expense reporting accurate.

Skills

Hospitality orientation

Front desk / Concierge experience

Customer service excellence

Punctual and detail-oriented

Education

Food Safety Course Level 1

Job description

Role Overview

The Workplace Concierge is passionate about hospitality and thrives on creating memorable experiences for employees and guests. This role serves as the first point of contact for everyone who walks into the Singapore office, delivering a warm welcome, deep knowledge of the office and what is happening in the city, and hotel-like service. The Workplace Concierge works side by side with the Workplace Specialist, who runs operations behind the scenes. We treat the office as our listing: noticing what is off before anyone asks, and closing the loop with every person helped. Specific tasks are assigned and adjusted by the Regional Manager as the office evolves.

Focus Areas

• Welcome and hosting: Make every employee, visitor, and VIP feel expected and looked after, from arrival to departure, including tours, new hires, and visiting colleagues.
• Employee support and communications: Serve as the responsive, reliable first contact for questions and requests, in person and on Slack, keeping the information people rely on accurate.
• Office readiness: Keep reception and shared spaces welcoming and ready, and support the daily rounds and meeting room readiness.
• Mailroom, storage, and services: Run the mailroom, storage, keys, and everyday office services smoothly and reliably.
• Food and events support: Support the food program and events so that every lunch and gathering runs on time and well prepared.
• Admin, access, and reporting: Keep trackers, access records, invoices, and expense reporting accurate and on time, and back up the Workplace Specialist. Support other APAC offices as agreed.

About You

• 2 to 4 years in hospitality, concierge, front desk, or customer service, ideally in a premium or corporate setting.
• A natural host: warm, calm, professional, detail-focused, and always punctual, ensuring the front desk is ready on time every day.
• Clear English communication, with proficiency in a second language considered an added bonus.
• Food Safety Course Level 1, or willingness to complete it.
• Based in-office full-time, with flexibility for occasional evenings or weekends in support of events and gatherings.