Contract IT Support Specialist — System Migrations & Helpdesk

FLOERGER (S.E.A.) PTE LTD; Singapore; On-site; SGD 33,000 - 37,000; Part time

Job summary

FLOERGER (S.E.A.) PTE LTD is seeking a Temporary IT Support Executive to provide first-level technical support during a 3-month contract period. You will assist with system and data migration for employees and ensure smooth day-to-day IT operations.

The successful candidate should be well-versed with system and data migration, responsive, and comfortable troubleshooting common hardware, software, network, and user-access issues.

Qualifications

• Diploma or equivalent qualification in IT, Computer Science, or related field.
• 1–3 years’ experience in IT Support, Helpdesk, or Service Desk preferred.
• Good knowledge of Windows OS and Microsoft 365.
• Strong troubleshooting and problem-solving skills.
• Good communication and interpersonal skills.
• Customer-service oriented and able to work independently.

Responsibilities

• Assist IT Department with system and data migration.
• Provide first-level IT support to users in person.
• Troubleshoot issues involving Windows PCs, Microsoft 365, printers, and network connectivity.
• Perform basic setup and configuration of laptops, email on mobile devices, and other IT equipment.
• Prepare, setup and maintain basic IT documentation.
• Follow IT security, access-control, and company policies.
• Support other ad-hoc IT tasks and projects as required.

Skills

Customer service

Communication

Troubleshooting

Independent working

Education

Diploma in IT/CS or related field

Tools

Windows OS

Microsoft 365/Office 365

Job description

FLOERGER (S.E.A.) PTE LTD is seeking a Temporary IT Support Executive to provide first-level technical support during a 3-month contract period. You will assist with system and data migration for employees and ensure smooth day-to-day IT operations.

The successful candidate should be well-versed with system and data migration, responsive, and comfortable troubleshooting common hardware, software, network, and user-access issues.