Desktop IT Support Engineer – 1-Year Contract

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 35,544 - 42,575; Full time

Benefits offered by this job

Fixed transport allowance

Mobile allowance

Completion bonus

Taxi/Grab claims reimbursable

Job summary

RECRUIT EXPRESS PTE LTD is seeking a 1-Year Contract IT Helpdesk Support in Singapore. You will provide first-level support for end-users, resolving hardware, software, and Microsoft 365 issues, and assist with onboarding and access provisioning.

You will manage user accounts via Active Directory, handle onboarding/offboarding, and perform routine maintenance and device setup. The role includes basic training, asset documentation, and escalation of complex problems to senior engineers.

Qualifications

• Provide first-level IT support for end-users.
• Troubleshoot desktops, printers, and basic network issues.
• Onboard/offboard employees; manage access provisioning.
• Support Microsoft 365 services (Outlook, Teams, OneDrive, SharePoint).

Responsibilities

• Provide first-level IT support for end-users and resolve hardware, software and M365 issues.
• Troubleshoot desktops, laptops, printers, peripherals, and basic network problems.
• Manage user accounts, passwords, groups, and access via Active Directory.
• Onboard/offboard staff; create accounts and provisioning.
• Support Microsoft 365 services including Outlook, Teams, OneDrive and SharePoint.
• Install, configure and maintain operating systems, apps and devices.
• Deploy laptops, desktops, mobiles and peripherals.
• Perform routine maintenance, updates, and security checks.
• Maintain IT assets, user docs and support records.
• Escalate complex issues to senior engineers when needed.
• Provide basic IT training and guidance on security practices and Microsoft 365 tools.

Skills

IT support

Troubleshooting

End-user support

Tools

Active Directory

Microsoft 365

Job description

RECRUIT EXPRESS PTE LTD is seeking a 1-Year Contract IT Helpdesk Support in Singapore. You will provide first-level support for end-users, resolving hardware, software, and Microsoft 365 issues, and assist with onboarding and access provisioning.

You will manage user accounts via Active Directory, handle onboarding/offboarding, and perform routine maintenance and device setup. The role includes basic training, asset documentation, and escalation of complex problems to senior engineers.