Contract Administration Executive

Recruit Haus Pte Ltd; Singapore; On-site; SGD 47,000 - 65,000; Full time

Job summary

Recruit Haus Pte Ltd is seeking a dedicated Contract Administration professional to align contract documentation with the operational plan and policies.

This role involves overseeing various customer contracts and includes the following responsibilities: Responsibilities include contract activation, meter management, compliance with EMA and MSSL requirements, and process improvement across documentation, communication, and data management.

Qualifications

• Fresh graduates are welcome to apply; degree preferred.
• Meticulous attention to detail and strong communication abilities.
• Experience with contract documentation and office software is a plus.

Responsibilities

• Oversee contract administration including account setup, activation and termination.
• Manage meter setup, activation, deactivation and removal.
• Ensure compliance with audit requirements and retail policies.
• Liaise with external parties such as MSSL and PowerGrid on customer issues.
• Maintain databases including SAP and customer portals.
• Supervise junior staff and document operational workflows.
• Implement processes in line with EMA and MSSL requirements.
• Review and streamline processes to improve efficiency.
• Handle ad-hoc projects as assigned.

Skills

Interpersonal skills

Problem solving

Communication

Education

Bachelor's degree

Tools

SAP

MS Office

Customer portals

Job description

Role Overview: We are seeking a dedicated professional to manage contract administration, ensuring that all contract documentation and operational processes align with our operational plan and business policies. This role involves overseeing various customer contracts and includes the following responsibilities:

Key Responsibilities:

• Contract Oversight: Manage all aspects of contract administration including account setup, contract activation and termination, vetting summaries, and maintaining physical contract documentation.
• Meter Management: Handle meter-related tasks such as setup, activation, deactivation, and removal.
• Compliance: Ensure adherence to audit requirements and retail policies.
• External Communication: Liaise with and manage communication with external parties such as MSSL and PowerGrid regarding customer-related issues.
• Database Management: Maintain databasesincluding SAP, customer portals, and department mailboxes.
• Staff Supervision: Oversee junior staff,ensuring operational workflows and manuals are established for effective stafftraining.
• Process Administration: Administer and implement processes in compliance with EMA and MSSL requirements.
• Process Improvement: Review and streamline work processes to simplify, standardize, and automate them.
• Ad-hoc Projects: Manage and execute additional projects as assigned.

Qualifications:

• Fresh graduates are welcome to apply. Degree with minimum of 2 years of related working experience is preferred.
• Proficiency in MS Office (Excel and Word),meticulous attention to detail, strong interpersonal and problem-solving skills, and effective communication abilities.