Consulting Engineer — AI, Automation & Customer Success

CISCO INTERNATIONAL LIMITED SINGAPORE BRANCH; Singapore; On-site; SGD 120,000 - 180,000; Full time

Job summary

CISCO INTERNATIONAL LIMITED SINGAPORE BRANCH is seeking a senior technical role focused on customer engagement and value realization. You will work closely with customers to drive adoption, support renewals, and collaborate with Customer Success, Sales, Support, and product/engineering to ensure a unified experience across the lifecycle.

The role emphasizes designing, deploying, optimizing, migrating, and troubleshooting Cisco products using advanced technical expertise, AI, and automation.

Qualifications

• Bachelor's degree with 7 years of related experience, Master's with 4 years, PhD with 1 year, or equivalent experience.
• Professional-level networking certification (e.g., CCNP) or equivalent.

Responsibilities

• Leads execution of advanced, multi-area solutions and deliverables.
• Applies technical expertise across domains, advising on end-to-end solutions.
• Builds strong, trust-based customer relationships and aligns solutions with customer goals.
• Uses a consultative approach to nurture relationships and drive next steps with customers and partners.
• Leverages AI and automation to enhance delivery efficiency and innovation and to inform decisions.

Skills

Customer engagement

Cross-functional collaboration

AI and automation

Technical guidance

Education

Bachelor's degree

CCNP certification

Job description

CISCO INTERNATIONAL LIMITED SINGAPORE BRANCH is seeking a senior technical role focused on customer engagement and value realization. You will work closely with customers to drive adoption, support renewals, and collaborate with Customer Success, Sales, Support, and product/engineering to ensure a unified experience across the lifecycle.

The role emphasizes designing, deploying, optimizing, migrating, and troubleshooting Cisco products using advanced technical expertise, AI, and automation.