Construction IT & Application Support Analyst

ELITE INNOPLUS PTE. LTD.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

ELITE INNOPLUS PTE. LTD. is seeking an experienced Application Support Engineer to provide on-site and project-level support to site engineers, project managers, and other personnel.

The role involves troubleshooting application, hardware, and network issues; supporting construction-related apps and document management platforms; assisting testing, commissioning, and handover; and coordinating with clients, subcontractors, and internal teams across project sites.

Qualifications

• Bachelor’s degree or equivalent in IT/engineering or related field.
• 3–6 years of experience in application support, technical support, or project coordination.
• Strong understanding of sensors, embedded systems, and control systems.
• Ability to read technical drawings and project documentation.
• Excellent communication and interpersonal skills for working with engineers and contractors.

Responsibilities

• Provide application and technical support to site engineers, project managers, and other project personnel.
• Troubleshoot application, computer, network, connectivity, and hardware-related issues.
• Support construction-related applications, project management systems, and document management platforms.
• Support testing, commissioning, and handover of construction projects and systems
• Maintain system logs, incident records, configuration changes, and technical documentation.
• Coordinate with clients, consultants, subcontractors, suppliers, and internal teams for project delivery and issue resolution
• Assist in resolving operational issues affecting field and application systems
• Assist in budgeting, cost monitoring, procurement schedules, and resource planning
• Support procurement and vendor coordination for system upgrades or replacements
• Assist with application installation, upgrades, testing, configuration, and deployment.
• Manage user accounts, access permissions, and system configurations.
• Assist in tender preparation and other project-related documentation as required
• Perform ad-hoc technical and operational tasks as assigned by management
• Maintain accurate records of incidents, service requests, troubleshooting activities, and resolutions.
• Visit different construction sites as required to provide on-site technical support.

Skills

Communication skills

Troubleshooting

Documentation

Team collaboration

On-site support

Education

Bachelor’s degree in IT / ECE / EEE / Mathematics

Tools

Project management systems

Document management platforms

Incident logging tools

Job description

ELITE INNOPLUS PTE. LTD. is seeking an experienced Application Support Engineer to provide on-site and project-level support to site engineers, project managers, and other personnel.

The role involves troubleshooting application, hardware, and network issues; supporting construction-related apps and document management platforms; assisting testing, commissioning, and handover; and coordinating with clients, subcontractors, and internal teams across project sites.