IT Application Support Analyst (MNC)

PEOPLE PROFILERS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

People Profilers Pte Ltd is seeking an IT support professional in Singapore to assist users of business applications and ERP systems. You will troubleshoot issues, manage user accounts and coordinates with vendors as needed. You will gather feedback, support system improvements, and help with testing, implementation and user training.

Proficiency with Power BI for dashboards and reporting is a plus. Join a dynamic team focused on reliable systems, data-driven decisions and user empowerment in a

Qualifications

• Experience supporting business applications or ERP systems.
• Strong troubleshooting and communication skills.
• Experience with data reporting using BI tools is a plus.

Responsibilities

• Provide end-user application and ERP system support.
• Troubleshoot issues and coordinate with vendors as needed.
• Manage user access, permissions and system configurations.
• Prepare reports and dashboards using Power BI.
• Contribute to system testing, rollout and training.

Skills

SAP

Power BI

IT ticketing tools

Troubleshooting

Education

Diploma or Degree in IT/CS

Tools

SAP ERP

Power BI

Ticketing Systems

Job description

Responsibilities

• Support users on business applications and systems.
• Troubleshoot system issues and follow up with vendors when needed.
• Manage user accounts, access rights and system permissions.
• Gather user feedback and support system improvements.
• Assist with system testing, implementation and user training.
• Prepare reports and maintain dashboards using Power BI or similar tools.
• Support basic data extraction and SQL queries.
• Maintain system guides, records and project documents.

Requirements

• Diploma or Degree in IT, Computer Science or a related field.
• At least 3 years of experience in application, ERP or business systems support.
• Familiarity with SAP or other ERP systems, Power BI and IT ticketing tools.
• Good troubleshooting, communication and coordination skills.

We regret that only shortlisted candidates will be notified.

People Profilers Pte Ltd, 20 Cecil Street,#08-09, PLUS Building, Singapore 049705.
Tel: [phone]

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: JOB-00831