Community and Social Growth Strategist

GRVT TECHNOLOGIES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A forward-thinking technology company based in Singapore seeks a skilled Community and Social Media Manager to enhance its Web3 community presence. The ideal candidate will have over 3 years of experience in managing communities across platforms such as Discord and Twitter. Responsibilities include daily content output, community management, and leveraging insights for engagement. Strong storytelling skills in technical topics are essential, along with effective metrics utilization. Join this dynamic team and make an impact in the Web3 landscape.

Qualifications

• 3+ years of experience specific to Web3 communities.
• Exceptional written and verbal communication skills in English.
• Experience with community engagement analytics and metrics.

Responsibilities

• Own daily output across major social media channels.
• Keep Telegram and Discord active and helpful.
• Monitor sentiment and conversations across community channels.
• Work closely with the Content & Communications Lead.

Skills

Managing Web3 communities

Storytelling in Web3

Social media engagement

Data-driven content strategy

Strong communication skills

Job description

What you’ll do

Social & Content Execution

• Own the daily social media and Community output across X (Twitter), Instagram, TikTok, Telegram, and Discord

• Turn long‑form narratives (blog posts, explainers, research, founder content) into threads, memes, shorts, and carousels that feel native to each channel

• Maintain a consistent content calendar aligned with product launches, trading competitions, campaigns, and community events

• Embed Grvt into relevant cultural, market, and meme trends through timely, channel‑native content that drives relevance and reach

• Collaborate with Design to brief and iterate on social creatives and lightweight visuals

Community Management

• Keep Telegram and Discord active, helpful, and on‑brand through daily conversation, moderation, and support

• Answer common product and campaign questions, escalating issues to Product, Ops, or Support when needed

• Plan and host community touchpoints: AMAs, community calls, contest announcements, winners recaps, and event summaries

• Partner with BD and KOL / Ambassadors teams to make sure partner content lands well in our core community channels

Listening, Insights & Feedback Loops

• Monitor sentiment and conversations across X, Telegram, Discord, and other relevant spaces

• Track recurring questions, objections, and ideas and turn them into structured insights for Marketing, Product, and BD

• Experiment with formats, hooks, and posting times, and share what works (and what does not) with the team

• Identify and nurture power users, advocates, creators, and potential mods

Collaboration & Operations

• Work closely with the Content & Communications Lead to bring Grvt’s narrative and product roadmap to life on social

• Collaborate with the Campaigns owner to support referral pushes, trading events, and growth experiments

• Maintain clear, lightweight documentation for channel guidelines, tone‑of‑voice examples, and recurring playbooks

Impact & Outcomes

• Drive consistent growth in followers and engaged community members across owned channels

• Increase engagement and participation in key campaigns, AMAs, and trading events

• Turn community and social insights into concrete changes in messaging, product, and campaigns

What we’re looking for

Must‑Have

• 3+ years managing Web3 communities and Socials (Discord, Telegram, Twitter/X, Instagram, TikTok)

• Powerful Web3 native storyteller with proven ability to turn complex or technical topics into simple, engaging content (threads, memes, shorts, carousels)

• Self-driven, adaptable, and thrives in fast-paced, asynchronous startup environments.

• Native-level English with exceptional written and verbal communication skills.

• Data‑informed: you regularly look at metrics (reach, engagement, retention, participation) and adjust what you ship

Nice‑to‑Have

• Built Ambassador programs and community campaigns from scratch.

• Past experience in an early‑stage startup or exchange environment

• Ability to produce simple assets yourself (basic design tools, simple video editing, or motion)

• Familiarity with DeFi, blockchain, and on-chain financial primitives (or strong curiosity and ability to ramp up quickly)