Clinical Specialist

Transmedic Group; Singapore; On-site; SGD 42,000 - 68,000; Full time

Job summary

Transmedic, part of EBOS Med Tech, delivers leading medical devices to healthcare providers across Asia. The role involves training health professionals, providing post-sales support, and gathering market feedback to shape sales strategies.

Ideal candidates hold a nursing/biomedical/science degree, may travel overseas, and bring strong communication, multitasking, and critical thinking skills. Fresh graduates are welcome; weekend overtime may be required.

Qualifications

• Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science.
• Fresh graduates are welcome to apply.
• Able to travel overseas.
• Fluent in Bahasa Indonesia or Bahasa Melayu will be an advantage.
• Able to work overtime as and when required (includes weekends).
• Meticulous and detailed-orientated.
• Self-started and able to multitask.
• Aptitude to develop a clinical knowledge base and learn on the job.
• Critical thinker.
• Good interpersonal and communication skills.

Responsibilities

• Relay feedback from buyers on sales factors affecting sales performance to improve sales target development.
• Monitor competitor landscape and customer demand to provide market intelligence for strategy development.
• Explain technical nuances as well as pros and cons of various solutions that appeal to KOLs' technical requirements.
• Identify responses that can minimise negative impact and address buyers' dissatisfaction of goods.
• Provide post-sales support on technical nuances related to product and/or product offerings as well as inventory management.
• Organise and conduct training sessions - perform on-site and on-the-job training on the principal's products to health professionals in hospitals.

Skills

Interpersonal skills

Communication skills

Multitasking

Critical thinking

Education

Nursing/Biomedical/Biotechnology/Biochemistry/Medical Technology/Science degree

Job description

At Transmedic, a company of EBOS Med Tech, we believe healthcare professionals and patients should have access to world-leading medical devices, whilst ensuring long-term economic sustainability within the healthcare system. As a leading independent distributor of medical technology, we bring innovative medical solutions to healthcare professionals by partnering with world leading companies who share our vision for innovation.

Key Responsibilities

• Relay feedback from buyers on sales factors affecting sales performance to improve sales target development
• Monitor competitor landscape and customer demand to provide market intelligence for strategy development
• Explain technical nuances as well as pros and cons of various solutions that appeal to KOLs' technical requirements
• Identify responses that can minimise negative impact and address buyers' dissatisfaction of goods
• Provide post-sales support on technical nuances related to product and/or product offerings as well as inventory management
• Organise and conduct training sessions - perform on-site and on-the-job training on the principal's products to health professionals in hospitals
• Perform clinical support for the accounts and assigned territory, including being "on-call"
• Participate in training opportunities to be updated on product knowledge and market trends (workshops, training, conferences)
• Participate in promotional activity to increase product awareness in the market
• Actively participate in workshops and trainings to gain in-depth understanding of technologies and devices
• Hold a credible dialogue audience ranging from surgeons to consultants and key decision-makers

Pre-Requisites (Qualifications & Experience)

• Diploma or Degree in Nursing, Biomedical, Biotechnology, Biochemistry or Medical Technology or Science
• Fresh graduates are welcome to apply
• Able to travel overseas
• Fluent in Bahasa Indonesia or Bahasa Melayu will be an advantage
• Able to work overtime as and when required (includes weekends)
• Meticulous and detailed-orientated
• Self-started and able to multitask
• Aptitude to develop a clinical knowledge base and learn on the job
• Critical thinker
• Good interpersonal and communication skills

More about Transmedic

Transmedic - Where the world's leading healthcare solutions meet the needs of our people.

We open the door to a world of healthcare solutions, connecting professionals and organisations in Asia with leading medical speciality products, local knowledge and personalised service to advance the quality of care for patients who need it most.

We take pride in being different. We put our customers at the heart of everything we do, stay nimble and adaptable, strive for excellence, and foster a team that's passionate and driven.